Delivery Information

If you are a new customer and want to know a little bit more about how much you might pay for our convenient delivery services, you can find out with our guide below. Please note, these are our standard delivery charges - your individual delivery charge will be presented at checkout each time you place an order.

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Standard Delivery £4.99

Happy to wait? Great for when you're happy for your items to arrive within 3-5 working days.

Delivery times are based on the assumption that the items are in stock. Whilst we make every effort to deliver goods on the day we specify we cannot guarantee delivery on that day or accept any liability for out of pocket expenses, costs, losses or any other expenses due to failed delivery. This option is only available if you live in an area covered by our courier.

Next Day Delivery £5.99

Order by 11pm Sunday to Friday for Next Day Delivery on eligible items. Orders placed on Saturday will be delivered by Monday (Subject to product eligibility and availability).

If this option is available to you we'll let you know during checkout. Delivery times are based on the assumption that the items are in stock. Whilst we make every effort to deliver goods on the day we specify, we cannot guarantee delivery on that day or accept any liability for out-of-pocket expenses, costs, losses or any other expenses due to failed delivery. This option is only available if you live in an area covered by our courier. The order cut-off time is calculated for you when you enter the checkout.

Nominated Day Delivery £5.99

Choose a Delivery date that suits you up to 8 days in advance

Want to know when your parcel will arrive?

Delivery days available are Monday – Saturday (Excluding Public Holidays). Delivery times are based on the assumption that all items ordered are in stock. Whilst we make every effort to deliver goods on the day we specify we cannot guarantee delivery on that day or accept any liability for out of pocket expenses, costs, losses or any other expenses due to failed or late delivery. These options are only available if you live in an area covered by our courier.

FREE Click and Collect - on orders over £40

Or just £3.99 if you spend less. Choose from 9,000 locations including Post Office and Tesco.

Why not pick up your parcel from a local ParcelShop at a time that suits you. Click & Collect with ParcelShop is a really easy and convenient way to receive your parcels from us, with 9,000 collection locations available including Post Office and Tesco - you can even return your parcels there too!

Sometimes things won't be suitable to be delivered this way (such as large items) and using the service is subject to status, but if it's available to you we'll let you know during checkout. Click here for more info.

Supplementary charges

For the bigger items

Sometimes, our larger, more expensive items may incur an extra delivery charge. These items will be clearly marked with the supplementary delivery charge. This supplementary charge is to help us cover the cost of us having to get more handy men to deliver your parcel to you. We try to keep the cost as low as possible.

Free and Easy Returns

If for any reason you want to return an item simply send it back in new condition within 28 days using one of our flexible options. For full details please visit our returns policy.