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*First order only. Free next day delivery only. Applies to full price clothing & footwear. Excludes UGG, jewellery, sale & outlet. £30 min spend. Cannot be used with any other offer.

Your VIP Treatment starts here

Become part of something special

Welcome to the vip club

We think our customers deserve to be rewarded. Our VIP club is designed to give customers even more, with VIP club benefits that only a handful of customers have access to. Plus, our VIP elite customers can expect bonus rewards as part of their experience.

Great customers
deserve great

You’ll have VIP access to

Specially selected offers, gifts and competitions – the VIP Club has it all. What’s more, this VIP year we’ve made your experience ‘better than ever’ with exciting improvements to our promotions.

How to become a VIP?

How to qualify as
a vip every year:

Place 4 or more orders with a total value over £300 on one of your customer accounts (after returns)†

Place at least 4 orders with a total value of £650 or more on one of your customer accounts (after returns)†

the Rewards

  • Exclusive VIP mailings and newsletters
  • New & improved access to VIP online area
  • Regular VIP-only competitions and offers
  • Exclusive email offers
  • VIP birthday treat
  • VIP free gifts
  • Product review panel
  • Exclusive delivery discounts
  • Sale and new season previews
  • Christmas treat
  • ‘It’s On Us’ monthly treats*
  • Freephone priority number

Enjoy a monthly VIP ELITE Treat on us!

You could win one of your previous purchases every month

Exclusively for VIP Elite customers only. Every order gives you one extra automatic entry into our VIP Elite monthly draw. The more orders you place the more chance you have to win.

We randomly select 50 VIP Elite customers every month, who will win the cost of their cheapest item purchased that month*.

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Congratulations to our August 2017 VIP Elite Winners!

Congratulations to our August 2017 VIP Elite Winners!