Delivery & Returns

Order in Time for Christmas

Bigger Items

Order by 12th December
for 2 person delivery
UK Standard Delivery / Click & Collect

Order by 19th December
UK Next Day Delivery

Order by 21st December
Free Extended returns

Until 14th January

See our terms and conditions

Order by 19th December 2023 for standard delivery. Order by 11pm, 21st December for Next day delivery, if the option is available for your item. Delivery times are based on the assumption that the items are in stock. Whilst we make every effort to deliver goods on the day we specify, we cannot guarantee delivery on that day or accept any liability for out of pocket expenses, costs, losses or any other expenses due to failed delivery. This option is only available if you live in an area covered by our courier. The order cut off time is calculated for you when you enter the checkout. If a delivery option is available to you we’ll let you know during checkout.

If you are a new customer and want to know a little bit more about how much you might pay for our convenient delivery services, you can find out with our guide below. Please note, these are our standard delivery charges - your individual delivery charge will be presented at checkout each time you place an order.

Unlimited Delivery

Get it now

Unstoppable

Order as many times as you like

Unlimited

A year's unlimited delivery for one £10.99 payment

Unbeatable

Returns are included

To take advantage of this offer, simply add 'Delivery Subscription' to your bag, and the offer will automatically apply to your order. That's it - you'll get your favourite new styles the very next day.

Unlimited Delivery for 12 months.

MARISOTA UNLIMITED DELIVERY” gives you 12 months unlimited use of our Standard Delivery, Next Day Delivery and Click & Collect services for £10.99. You will still be charged for any Supplementary Delivery Charges which apply and the charges will be clearly detailed on the product pages and in your shopping basket prior to placing your order. “MARISOTA UNLIMITED DELIVERY” is only available: to UK customers with registered Marisota accounts; and for delivery to UK addresses. “MARISOTA UNLIMITED DELIVERY” is only available for purchase online when logged-in to your Marisota account. However, once you’ve subscribed, you can use it when shopping online or over the phone. Your purchase of a “MARISOTA UNLIMITED DELIVERY” subscription is subject to acceptance by us. By purchasing “MARISOTA UNLIMITED DELIVERY” you understand and accept that the benefits will be available from the date of purchase. You may cancel your “MARISOTA UNLIMITED DELIVERY” subscription at any time within 14 days from the date of purchase by contacting us on 0345 071 9018. If you have not placed any orders with us during this 14 day period, we will issue you a full refund of the £10.99 fee. However, if you have (or anyone authorised by you to use your account has) placed any orders during this 14 day period and incurred any delivery charges, the amount of your refund will be reduced or you may not receive any refund at all. All orders placed are subject to our standard terms and conditions of sale. Delivery will be subject to the terms and conditions for Standard Delivery, Next Day Delivery or Click & Collect, depending on which type of delivery you choose. For Click & Collect the £40 minimum order requirement will not apply to “MARISOTA UNLIMITED DELIVERY” subscribers. We reserve the right to amend these “MARISOTA UNLIMITED DELIVERY” terms and conditions at our discretion and we will inform you of any significant changes.

Next Day Delivery £3.99

Next day delivery as standard

*If this option is available to you well let you know during checkout. Delivery times are based on the assumption that the items are in stock. Whilst we make every effort to deliver goods on the day, we cannot guarantee delivery on that day or accept any liability for out of pocket expense, costs, losses or any other expenses due to failed delivery. This option is only available if you live in an area covered by our courier. The order cut off time is calculated for you when you enter the checkout.

Nominated Day Delivery £3.99

Choose a Delivery date that suits you, up to 8 days in advance

Want to know when your parcel will arrive?

Choose a delivery slot that suit you AM or PM including Saturdays.

Delivery days available are Monday – Saturday (Excluding Public Holidays). Delivery times are based on the assumption that all items ordered are in stock. Whilst we make every effort to deliver goods on the day we specify we cannot guarantee delivery on that day or accept any liability for out of pocket expenses, costs, losses or any other expenses due to failed or late delivery. These options are only available if you live in an area covered by our courier.

Free Click & Collect when you shop online (orders over £40)

On the go? Why not pick up your parcel from a local ParcelShop at a time that suits you. Click & Collect with ParcelShop is a really easy and convenient way to receive your parcels from us - you can even return your parcels there too!

Sometimes things won't be suitable to be delivered this way (such as large items) and using the service is subject to status, but if it's available to you we'll let you know during checkout. Click here for more info. Click here for more info.

Supplementary charges

For the bigger items

Sometimes, our larger, more expensive items may incur an extra delivery charge. These items will be clearly marked with the supplementary delivery charge. This supplementary charge is to help us cover the cost of us having to get more handy men to deliver your parcel to you. We try to keep the cost as low as possible.

Free and Easy Returns

If for any reason you want to return an item simply send it back in new condition within 28 days using one of our flexible options. For full details please visit our retuns policy.